Live authenticity check
Medication verification portal
Type the code and serial number printed on the pen body or carton box. Our system will instantly tell you if the product is authentic.
In case of suspected counterfeiting
Do not use the product until authenticity is confirmed;
Write down the packaging information: lot, serial number, date, and place of purchase;
Contact Customer Service (SAC).
Scan reference
Where to find your verification data
Look near the 2D barcode on the outer carton or on the pen’s label. You’ll see a lot / code and a unique serial number.
Keep your package nearby while typing the data.
Small differences between letters and numbers (for example, “O” and “0”) may change the result.
